Why 1-Star Reviews Are Secret Sales Letter Gold
A few months ago, an author emailed me in panic mode. A reader left a blunt 1-star review complaining that the main character was "too arrogant and infuriating."
Instead of burying it, we turned that exact complaint into a daily email story. The result? Sales spiked that afternoon because readers who love flawed, intense protagonists immediately bought the book...
Betty Cherotich Biwott